Frequently Asked Questions - FAQs

Royal Health Services offers a range of services under the National Disability Insurance Scheme (NDIS), including Nursing Care, Daily Life Task Support, Transportation assistance, Mental Health support, and Supported Independent Living (SIL).

Eligibility for NDIS services is assessed by the National Disability Insurance Agency (NDIA). You can visit the NDIA website or contact them directly to check your eligibility. Once deemed eligible, you can choose Royal Health Services as your preferred NDIS service provider.

Furthermore, Royal Health Services is not exclusively for residents of Bakewell, NT. Our services are available to individuals who meet the NDIS eligibility criteria in the surrounding areas. 

Royal Health Services prioritises the safety and well-being of its participants through stringent safety protocols, trained staff, and personalized care plans. The organization adheres to industry standards and regulations, conducting regular assessments to ensure participants receive high-quality, safe care.

Yes, Royal Health Services encourages active participation from participants in developing their care plans.

Your preferences, needs, and goals will be taken into consideration during the creation of your care plan, fostering a collaborative approach to ensure the services align with your requirements.

For more information or to inquire about our services, the best way to contact Royal Health Services is to reach out directly through our official contact channels. This could include calling our dedicated phone line, emailing, or visiting our website for specific contact details.

Within the NDIS framework, Royal Health Services provides advocacy services to support participants in navigating the system.

This may involve assisting with the understanding of rights, facilitating communication with relevant authorities, and ensuring that participants receive the appropriate services and support they are entitled to under the NDIS.

Yes, you can switch to Royal Health Services even if you currently receive NDIS services from another provider. You may initiate the process by contacting the NDIA to update your service provider preferences.

Once the necessary approvals are in place, you can transition to Royal Health Services for your NDIS-supported services.